The Power of WHY? Asking the right questions in business.

Asking questions is key to unlocking the potential in your business.

Some might say Why is an objective, defensive question but we think is a really powerful. So we ask it. A lot.

As children, we are encouraged to ask lots of questions to help us learn, discover and understand the world around us.

But as we get older something changes and we are made to feel as though asking lots of questions is a sign that we don’t know what we’re doing, that we can’t be given too much responsibility.

Why? We like asking lots of questions. It’s the only way we can truly understand how a business works. Why they operate in a certain way. How their processes have evolved over time. Are they restricted by a ‘We’ve always done it this way…’ mindset?

Often the businesses who need the most help are too busy just getting stuff done to have the time to take a step back, look at their processes and ask ‘Why are we doing things this way?’ ‘Is there a better, faster, easier, cost-effective way we can do this?’ ‘What do we need our technology, systems and processes to do for us?’

Processes need to evolve with the business. Sometimes the person who ‘designed’ the process has moved on and the current team don’t even know why they are doing what they are doing.

And that’s where YourDMS can help. We can offer a different perspective. We are experts in process management. We’ve tried and tested lots of solutions, so we know which ones are right for your business. We can identify areas within the current process that are repetitive and can be streamlined and automated, allowing you to get more done and relieve the pressure on your team at the same time.

For example… Why do you type your data into two separate systems? Let’s talk about data capture and integration. Why does an invoice need to be viewed/approved by four team members? Let’s talk about business rules and automation. Why is it difficult for staff to find the information they need? Let’s talk about document management and workflow.

If you need to find a better way of working, let’s talk. After all, why wouldn’t you?


If you’re ready to get started on your Digital Transformation journey, get in touch with Jack Wright on 01285 810606 or email jack.wright@yourdms.net and find out how YourDMS can help.