Ernie Faulkner works in the software industry and has been an Invu user for over 10 years. He originally purchased an Invu system from another reseller but his experience was not a positive one. Ernie could see the benefits of using the Invu Document Management system in his business, so he sought out a new reseller who offered a technical support service. Invu recommended YourDMS.
When YourDMS started working with Ernie they were confident that their straight forward approach, and fantastic customer and technical support services would impress him, signalling the start of a great working relationship.
Analysis
Ernie wanted the ability to retrieve and store emails, and locate the information contained in them quickly, easily and reliably.
Ernie explains, “Before I had Invu, trying to retrieve emails and important information to clarify what had been agreed with customers, was very slow and frustrating. It could take days of labour intensive searching.”
Software Industry Professional
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