Pets Corner – Business Intelligence

Established in 1968, Pets Corner is the second largest Pet retail business in the UK with 155 stores nationwide, 10 Dogwood salons and an online presence. They are part of the Pet Family Group along side Pet Practice veterinary services, Doodley Dogs dog crèches, Great&Small pet accessories, MORE and Green Acres pet food, and Dogwood dog spas.

Analysis

Pets Corner had been using Business Intelligence (BI) for over 10 years but they were aware that it wasn’t giving them accurate, real time reporting and analysis of their data. Iain Dougal, Chief Financial Officer of Pet Family, didn’t have one place where he could see exactly what was happening across multiple systems and departments within the multiple businesses that belong to the Pet Family Group.

To ensure continued growth and success in an uncertain economic climate, Pets Corner needed a new system that could combine all of their data sources across the group and provide real time analytics and reporting. It needed to be accurate, quick, easy to use, future proof and scalable to grow with the business.

Having the ability to interact and interrogate all aspects of our data at any time across any data source is priceless. Not only does BI allow oversight of each element of the business, it also empowers department heads and their teams by providing true analytics, giving them the ability to act with accuracy and confidence.
CHIEF FINANCIAL OFFICER
Pet Family Group

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